Privacy Policy

1. Introduction

DirtyWork, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by DirtyWork, LLC.

This Privacy Policy applies to our website, dirtywork.site, and its associated subdomains (collectively, our "Service") alongside our application, DirtyWork, LLC. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

2. Definitions and Key Terms

To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, are strictly defined as:

• Company: when this policy mentions "Company," "we," "us," or "our," it refers to DirtyWork, LLC, that is responsible for your information under this Privacy Policy.
• Customer: refers to the company, organization or person that signs up to use the DirtyWork, LLC Service to manage the relationships with your consumers or service users.
• Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit DirtyWork, LLC and use the services.
• Personal Data: any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
• Service: refers to the application or the website or both.
• You: a person or entity that is registered with DirtyWork, LLC to use the Services.

3. What Information Do We Collect?

We collect information you provide directly to us, such as when you:

• Request a quote for our commercial cleaning services
• Contact us through our website or phone
• Subscribe to our newsletter or marketing communications
• Fill out a form on our website
• Interact with our customer service team

Information We Collect Includes:

• Contact Information: Name, email address, phone number, business name, and mailing address
• Service Information: Details about the cleaning services you're interested in, property size, frequency of service
• Communication Records: Records of your communications with us, including emails, phone calls, and chat messages
• Technical Information: IP address, browser type, operating system, referring URLs, and other technical information
• Usage Information: Information about how you use our website and services

4. How Do We Use Your Information?

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Process and respond to your service requests and inquiries
• Send you technical notices, updates, security alerts, and support messages
• Communicate with you about products, services, offers, and events
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Comply with legal obligations and protect our rights and interests

5. How Do We Share Your Information?

We may share your personal information in the following situations:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf
• Business Transfers: We may share or transfer your information in connection with any merger, sale of assets, financing, or acquisition
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities
• Protection of Rights: We may disclose your information to protect and defend our rights and property
• With Your Consent: We may share your information for any other purpose with your consent

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

6. How Do We Store Your Information?

DirtyWork, LLC will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. All information you provide to us is stored on secure servers.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

7. How Long Do We Keep Your Information?

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You can request access to your personal information
• Correction: You can request that we correct inaccurate personal information
• Deletion: You can request that we delete your personal information
• Portability: You can request a copy of your personal information in a structured format
• Objection: You can object to our processing of your personal information
• Restriction: You can request that we restrict our processing of your personal information

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you. For further information about the types of cookies we use, why, and how you can control cookies, please see our Cookie Policy.

10. Third-Party Links

Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

11. Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us: